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  Friday, 28 February 2014
  1 Replies
  1.7K Visits
0
Votes
Undo
Hi there,

I would love to order this plugin but when I fill in the VAT number in the ordering process, it corrects the amount but when I click next, it goes back to the fill in form where I started instead of finishing the transaction?

Marcel
more than a month ago
·
#23539
0
Votes
Undo
Hello,

We use FastSpring as payment processor. We are not sure in what cases it
applied VAT, probably it does this for customers from some countries.

You may want to contact fastspring.com with your questions.

Regards,
artetics.com team

If your question has been answered, please choose "Accept as Answer" on the correct post and/or mark your question as Resolved.

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