Attention!

These forums are not monitored. We provide the discussions forum as a place for users of free extensions to help each other and find answers, not as a place for our staff to deal with urgent support issues. Our staff very rarely responds to forum posts. Occasionally we will respond to forum posts but responses are not guaranteed.

If you have an active subscription for a commercial extension and wish to receive support please login to your Artetics.com account and submit a ticket. The ticketing system is the best way for you to get assistance in a timely manner.

Thank you!

  Wednesday, 25 June 2014
  2 Replies
  2.1K Visits
0
Votes
Undo
i recently migrated to my new servers and when we restored the site we found that the images in the slideshow were missing. i backed up the module and images a second time to make sure we hadn't missed a file or had incomplete backups and restored again and still no images. it works on the original site which is sunsetbayinn.ca

the new server i even tried moving some of the images to a new folder and i modified the path for image1 to the new folder to make sure that wasn't it. i checked all the permissions and they are ok and yet i still get this 404 error. see http://65.60.26.244/~sunsetba/

for example
<img alt="Image Caption" src="/images/slideshow_frontpage/BBQ.jpg" style="width: 225px; display: inline-block; overflow: hidden; height: 100px;">

the image is in fact in this folder, the perms on the image is 644. i also tried them at 755 but no change. i tried clearing both my browser cache in case it was just me and also cleared the cache in joomla. i tried repair database tables in case there was something wonky there but that didn't help either.

you can actually browse directly to the image even: http://65.60.26.244/~sunsetba/images/slideshow_frontpage/BBQ.jpg (or since i changed the image1 path on this one also try http://65.60.26.244/~sunsetba/images/slideshow/BBQ.jpg)

Clearly the images are there!! i can't think of any reason why this 404 is showing up...can you help?
more than a month ago
·
#23845
0
Votes
Undo
perhaps this is because the site isn't live because i just noticed when i hardcoded the full path such as the one i browsed to, it works and the images were displayed. i will try going live and see what happens
more than a month ago
·
#23846
0
Votes
Undo
yes please let us know, make sure that all paths have been updated to reflect the current LIVE paths..

thanks!

If your question has been answered, please choose "Accept as Answer" on the correct post and/or mark your question as Resolved.

  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!