Attention!

These forums are not monitored. We provide the discussions forum as a place for users of free extensions to help each other and find answers, not as a place for our staff to deal with urgent support issues. Our staff very rarely responds to forum posts. Occasionally we will respond to forum posts but responses are not guaranteed.

If you have an active subscription for a commercial extension and wish to receive support please login to your Artetics.com account and submit a ticket. The ticketing system is the best way for you to get assistance in a timely manner.

Thank you!

Artetics Forum

  1. John Watkins
  2. Art Text Rotator
  3. Thursday, 30 January 2014
One of my customers gets an error message from my Home page where the rotator is located. I know they should update to EI 10 but wondered if there is a known issue?

The error message reads:

Stop running this script?

A script on this page is causing IE to run slowly.
If it continues to run, your computer might become unresponsive.
Accepted AnswerPending Moderation
0
Votes
Undo
Hello,

What is the URL to see the issue?

Regards,
artetics.com team
If your question has been answered, please choose "Accept as Answer" on the correct post and/or mark your question as Resolved.
  1. more than a month ago
  2. Art Text Rotator
  3. # 1
Accepted AnswerPending Moderation
0
Votes
Undo
I personally do not get the error message but this is the URL the customer was viewing:
http://www.rscdsedinburgh.org
  1. more than a month ago
  2. Art Text Rotator
  3. # 2
Accepted AnswerPending Moderation
0
Votes
Undo
We cannot reproduce this in IE.

What OS is used?
What document mode does the customer browser run?

Regards,
artetics.com team
If your question has been answered, please choose "Accept as Answer" on the correct post and/or mark your question as Resolved.
  1. more than a month ago
  2. Art Text Rotator
  3. # 3
Accepted AnswerPending Moderation
0
Votes
Undo
Windows XP
  1. more than a month ago
  2. Art Text Rotator
  3. # 4
Accepted AnswerPending Moderation
0
Votes
Undo
Please also press F12 to check document mode browser runs.

Regards,
artetics.com team
If your question has been answered, please choose "Accept as Answer" on the correct post and/or mark your question as Resolved.
  1. more than a month ago
  2. Art Text Rotator
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!